Privacy Policy

Effective date: 15 September 2026

1. Information We Receive

When you contact us through this website, you may provide information such as your name, phone number, email address, requested service and message. We use this information to understand your enquiry and respond to your request.

2. How We Use Information

• To respond to service and support enquiries.
• To communicate about requested IT services, quotations or appointments.
• To improve our website, services and customer support.
• To maintain appropriate records relating to business enquiries and communications.

3. Contact Forms

Website contact forms are processed using third-party form infrastructure. Information submitted through a form may be transmitted to the configured Bestow IT Services email recipients so that we can respond to your enquiry.

4. Third-Party Services

This website may use third-party services such as Web3Forms for contact-form delivery, Google Fonts, Google services and Tawk for live chat. These providers may process technical or submitted information according to their own privacy policies and terms.

5. Cookies and Analytics

The website may use essential browser storage or third-party analytics/chat technologies to understand website usage, improve performance and provide support. You can control cookies and site storage through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect information handled through the website. No internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain business enquiry information only for as long as reasonably necessary for communication, service delivery, records, legal requirements or legitimate business purposes.

8. Your Choices

If you want to ask about information you have submitted through this website or request correction of inaccurate contact information, please contact us using the details below.

9. Policy Updates

We may update this Privacy Policy when our website, services or data-handling practices change. The effective date above indicates the latest revision.